Privacy Policy

Effective Date: October 22, 2025 · Company: Nagornyk Cleaning Services LLC · Location: Connecticut, United States

1. Scope

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit https://www.nagornykclean.com, request a quote, or use our residential and commercial cleaning services.

2. Information We Collect

Contact & Account Data: name, email, phone number, service address, access instructions.
Service Details: service type, preferences, schedules, notes left by you for our team.
Payment Data: billing name and zip code; card processing is handled by third-party processors—we do not store full card numbers.
Website & Device Data: IP address, browser type, pages viewed, cookies, analytics.
Communications: calls, emails, and messages you send us (including voicemail metadata).

3. How We Use Information

Provide and improve our cleaning services.
Schedule appointments, send confirmations and reminders.
Process payments and prevent fraud.
Respond to inquiries, provide support, and address satisfaction claims.
Operate and improve our website and marketing.
Comply with legal obligations and enforce our Terms.

4. Sharing of Information

We may share information with service providers (e.g., payment processors, scheduling/CRM, email/SMS tools) strictly to perform our services. We may also share information as required by law, to protect rights and safety, or in a business transfer. We do not sell personal information.

5. Cookies & Analytics

We use cookies and similar technologies to operate the site and understand usage. You can control cookies via your browser settings. If we use third‑party analytics/ads (e.g., Google Analytics, Meta Pixel), those providers may set their own cookies per their policies.

6. Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards appropriate to our business. No method of transmission or storage is 100% secure. We retain data only as long as necessary for the purposes outlined or as required by law.

7. Your Choices

You may update contact details by emailing us.
You can opt out of non‑essential marketing emails by using the unsubscribe link.
You can disable cookies in your browser, though some features may not function.

8. Regional Notices

If you are a resident of certain U.S. states (e.g., Connecticut), you may have rights under applicable privacy laws regarding access, correction, deletion, and opting out of targeted advertising or certain profiling. To exercise rights, contact us at contact@nagornykclean.com. We will verify your request and respond as required by law.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

10. Third‑Party Links

Our website may link to third‑party sites we do not control. Their practices are governed by their privacy policies.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated Effective Date and will be effective as soon as it is accessible.

12. Contact Us

Nagornyk Cleaning Services LLC
Email: contact@nagornykclean.com
Phone: (860) 335-4539 / (959) 206 6509
Website: https://www.nagornykclean.com